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Help Center

Frequently Asked Questions

Find answers to common questions about Qyvix, Roblox Studio integration, and our features.

Getting Started

How do I get started with Qyvix?

Getting started is easy! Simply create a free account, download our Roblox Studio plugin, and connect it to your account. You can start syncing your projects immediately with our free plan.

Do I need to install anything?

Yes, you'll need to install our Roblox Studio plugin. It's available as a .rbxl file that you can download from our website or find in the Roblox Plugin Marketplace. The plugin handles all the syncing automatically.

Is there a free trial?

Yes! We offer a free plan with basic features, and all paid plans come with a 14-day free trial. No credit card required to start your trial.

Roblox Studio Integration

How does Qyvix compare to Rojo?

Qyvix includes everything Rojo offers (file sync, local development) plus powerful cloud features like automatic backup, team collaboration, AI code conversion, and real-time sync across devices. It's like Rojo but with superpowers!

Which Roblox Studio versions are supported?

Qyvix works with all modern versions of Roblox Studio, including the latest beta versions. Our plugin is designed to be compatible with Studio's plugin system, so it works regardless of which Studio version you're using.

Can I use Qyvix alongside other Studio plugins?

Absolutely! Qyvix is designed to work alongside other Studio plugins without conflicts. It only syncs the files you specify and doesn't interfere with other development tools.

What happens if Studio crashes while syncing?

Don't worry! Qyvix automatically detects when Studio reopens and resumes syncing from where it left off. Your work is continuously backed up, so you won't lose any progress.

Team Collaboration

How does team collaboration work?

Team members can work on the same project simultaneously. Qyvix shows who's working on what files in real-time, automatically resolves conflicts, and keeps everyone's work in sync. You can see live indicators of who's editing which files.

What happens if two people edit the same file?

Qyvix uses intelligent conflict resolution. When conflicts occur, we automatically merge compatible changes and flag any issues for manual review. Most conflicts are resolved automatically, and you'll rarely need to manually resolve conflicts.

Can I control who has access to my projects?

Yes! You have full control over project permissions. You can invite team members, set different access levels (view-only, edit, admin), and remove access at any time. Project owners have complete control over their projects.

AI Features

What languages can the AI convert between?

Our AI can convert between Lua, JavaScript, TypeScript, Python, and C#. It understands Roblox-specific APIs and patterns, so the converted code works seamlessly in your Roblox projects.

How accurate is the AI code conversion?

Our AI achieves 95%+ accuracy on most code conversions. It understands context, preserves logic, and handles Roblox-specific patterns. We're constantly improving the AI with feedback from our community.

Can the AI help with code suggestions?

Yes! Our AI can suggest code improvements, detect potential bugs, and offer optimization recommendations. It learns from your coding patterns and provides personalized suggestions.

Billing & Plans

Can I change plans anytime?

Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing differences. You can also cancel anytime with no long-term commitments.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for annual plans. All payments are processed securely through our payment partners.

Do you offer student discounts?

Yes! Students get 50% off all paid plans. Just verify your student status during signup using your .edu email address or student ID.

What happens to my data if I cancel?

Your data is safe! We keep your projects for 30 days after cancellation, giving you time to export your work or reactivate your account. After 30 days, data is permanently deleted for privacy.

Security & Privacy

Is my code secure and private?

Absolutely! Your code is encrypted both in transit and at rest. We use industry-standard encryption (AES-256) and never access your code without permission. Your projects are private by default and only shared with people you explicitly invite.

Where is my data stored?

Your data is stored in secure, SOC 2 compliant data centers with 99.9% uptime. We use multiple geographic regions for redundancy and fast access worldwide. All data centers are regularly audited for security compliance.

Can I export my data?

Yes! You can export all your projects and data at any time. We provide easy export tools that let you download your projects in standard formats, ensuring you're never locked into our platform.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help!